| LC Number |
Title |
Author |
Publisher |
| HF5415 2 D8319 2002 |
Geleceği görmek : pazarlama araştırmasının gücü |
Duboff, Robert S., 1948- |
İstanbul : MediaCat , c2002. |
| HF5415 5 F728 2012 |
Uncommon service : how to win by putting customers at the core of your business |
Frei, Frances. |
Boston, Mass. : Harvard Business Review Press, c2012. |
| HF5415 5 G85 2009 |
Reorganize for resilience : putting customers at the center of your business |
Gulati, Ranjay. |
Boston, Mass. : Harvard Business Press, c2009. |
| HF5415 5 R363 1995 |
Up the loyalty ladder : turning sometime customers into full-time advocates of your business |
Raphel, Murray, 1928- |
New York : HarperBusiness, c1995. |
| HF5415 5 R439 2006 |
The ultimate question : driving good profits and true growth |
Reichheld, Frederick F. |
Boston, Mass. : Harvard Business School Press, c2006. |
| HF5415 5 R439 2006 |
The ultimate question : driving good profits and true growth |
Reichheld, Frederick F. |
Boston, Mass. : Harvard Business School Press, c2006. |
| HF5415 5 R439 2011 |
The ultimate question 2.0 : how net promoter companies thrive in a customer-driven world |
Reichheld, Frederick F. |
Boston, Mass. : Harvard Business Press, c2011. |
| HF5415 13 A22 2008 |
Spanning silos : the new CMO imperative |
Aaker, David A. |
Boston, Mass. : Harvard Business School Press, c2008. |
| HF5415 13 D369 2006 |
Peripheral vision : detecting the weak signals that will make or break your company |
Day, George S. |
Boston, Mass. : Harvard Business School, c2006. |
| HF5415 13 K6813 2000 |
Kotler ve pazarlama : pazar yaratmak, pazar kazanmak ve pazara egemen olmak |
Kotler, Philip. |
İstanbul: Sistem Yayıncılık, c2000. |