The ultimate question 2.0 : how net promoter companies thrive in a customer-driven world
LC Number : HF5415 5 R439 2011
Title:The ultimate question 2.0 : how net promoter companies thrive in a customer-driven world
Author:Reichheld, Frederick F.
Publisher:Boston, Mass. : Harvard Business Press, c2011.
Publish Year:2011
Volume:-
Edition:-
LC Category:Social Sciences / Commerce
Popularity: time(s) barrowed since 01.03.2014
MARC info:MARC ID : 1076